Privacy Policy

Effective date: April 27, 2026 · Last updated: July 6, 2026

Quadratic, Inc. (“CoachingOS,” “we,” “us,” or “our”) operates the platform available at www.coachingos.com (the “Service”). This Privacy Policy explains how we collect, use, store, and protect information about you when you use the Service.

1. Information we collect

Account information

When you create an account we collect your name, email address, and authentication credentials. If you sign in with Google, we receive your Google profile information (name, email, profile picture) via OAuth.

Coaching data

When you use CoachingOS to manage your practice, we collect and store coaching-related data including client information and coaching notes, goals and progress tracking, session records, booking and scheduling information, and time blocks.

Google Gmail data

With your explicit permission, CoachingOS connects to your Gmail account using Google's OAuth 2.0 protocol and requests the following access:

  • gmail.readonly — We read metadata headers (Subject, To, Cc, Date) from your sent email folder to identify people you have communicated with. We do not read, store, or process the body of your emails unless you explicitly open a specific message inside CoachingOS. Email body content is never stored on our servers.
  • gmail.send — We send emails on your behalf only when you explicitly compose and submit a message inside CoachingOS. There is no automated or bulk sending. Every email sent through CoachingOS is a deliberate action you initiate.

Data extracted from Gmail (recipient names and email addresses) is stored in your private CoachingOS workspace and used solely to help you manage your professional network.

Google Calendar data

With your explicit permission, CoachingOS connects to your Google Calendar using Google's OAuth 2.0 protocol and requests the calendar scope (read and write access). Sign-in with Google requests only your basic profile; Gmail and Calendar access is requested separately when you click Connect Google.

  • Read — We read events from your Google Calendar to extract attendee names and email addresses for contact discovery, display your real schedule alongside your coaching time blocks, and match calendar events to contacts to detect coaching sessions. Contact discovery scans are user-initiated (“Scan Now”); you choose the date range before each scan.
  • Write — When you opt into Live mode, we create and manage a separate Google calendar named “Time Blocks: CoachingOS” and sync your coaching time blocks to it. If you mark a block as Busy, we may write an opaque copy to your main calendar so the slot appears taken. We do not overwrite or bulk-modify your existing calendar events outside these features.

After you connect Google Calendar, your schedule may update when Google notifies us of calendar changes or when you click Sync now. This is separate from the manual contact-discovery scan described above.

Google Contacts data

With your explicit permission, CoachingOS requests the contacts.readonly scope when you connect Google. We use this only to fetch profile photos for eligible contacts on the contact detail page. We never override a photo you uploaded manually.

Usage data

We collect analytics data about how you use the Service (page views, feature interactions, session duration) using PostHog. This data is used to improve the product and is not sold or shared with third parties for advertising.

2. How we use your information

  • To provide and operate the Service
  • To surface contact candidates from your Gmail and Calendar so you can grow your network
  • To send emails you explicitly compose and submit
  • To sync your coaching time blocks to Google Calendar when you enable Live mode
  • To display your coaching analytics and practice data
  • To communicate with you about the Service (product updates, support)
  • To detect and prevent fraud, abuse, and security incidents

3. How we store and protect your data

Your data is stored on Convex's infrastructure, which is hosted on AWS in the United States. Data is encrypted at rest and in transit. OAuth tokens (used to access Gmail and Calendar) are stored securely and never exposed in client-side code or logs.

We retain your data for as long as your account is active. You may delete your account and associated data at any time by contacting us at support@coachingos.com.

4. Data sharing

We do not sell your data. We do not share your Gmail or Calendar data with third parties except as necessary to operate the Service (e.g. our infrastructure provider, Convex). We will disclose data if required by law or to protect the rights, property, or safety of CoachingOS, our users, or the public.

5. Google API Services User Data Policy

CoachingOS's use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.

  • We only request access to Gmail and Calendar data that is necessary to provide the features described in this policy.
  • We do not use Gmail or Calendar data to serve advertisements.
  • We do not allow humans to read your Gmail or Calendar data unless you have given explicit permission or it is required for security purposes.
  • We do not transfer Gmail or Calendar data to third parties except as required to provide our service, and only with your permission.

6. Your rights

You have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Withdraw consent for data processing
  • Export your data in a portable format
  • Revoke Google OAuth access at any time via your Google Account permissions
  • Disconnect your Gmail or Calendar integration within CoachingOS under Contacts → Integrations

7. Children

The Service is not directed to children under 13. We do not knowingly collect personal information from children under 13.

8. Third-party services

Our application may integrate with third-party services (Google Calendar, Gmail, etc.). Your use of these services is subject to their respective privacy policies. CoachingOS is not responsible for the privacy practices of third-party services.

9. Changes to this policy

We may update this Privacy Policy from time to time. We will notify you of material changes by email or by a notice in the Service. Continued use of the Service after changes take effect constitutes your acceptance of the revised policy.

10. Contact us

Questions or requests regarding this Privacy Policy should be sent to: support@coachingos.com

Quadratic, Inc. · www.coachingos.com